All prices are shown in Canadian dollars & do not include taxes, Tax of 5% for GST will be applied to order.
A $11 delivery fee will be added to your order. This fee covers delivery of your flowers or gift baskets anywhere in The City of Edmonton or St. Albert. Additional locations may require additional delivery charges. If changes are required, we will notify you personally prior to delivery.
The standard price shown is representative of the product pictured. The premium price (if selected) indicates an increase in size and/or flower or gourmet food or container value.
All Kensington Flowers designs illustrated are offered as a guide to the style of flowers, gourmet foods and gifts that we create and deliver. However, Kensington Flowers creates each order to be unique and original and as such, your order will differ from the pictures provided. The pictures provided are meant to serve as a guide only and the gift you recieve will be fresh made and tailored to your requirements. Flowers, gourmet foods, containers and accessories may vary according to regional and seasonal availability, Some items may not be suitable to be sent to temperate or tropical locations. In some cases, substitutions of equivalent value and quality may be necessary to fulfil your requirements.
Our Guarantee
1. Kensington Flowers Edmonton guarantees the freshness, flower quality and value of every order created.
2. Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times, but only funeral deliveries can be specific with regard to time.
3. Cancellations or alterations to orders must be made within 24 hours of ordering.
4. Complaints must be made within 48 hours of delivery to be considered for replacement.
5. Special delivery conditions apply to Military Bases, P.O Addresses, Rural Range roads or Acerages, Hospitals, Hotels, Ships, Airports, Funeral parlours, Crematoria and Cemeteries.
SPECIAL NOTE***For Products with Alcohol- Alcohol delivery is subject to Provincial liquor laws. You must be 18 years or older to order and/or receive alcoholic beverages. Other licensing or delivery restrictions may apply in some Provinces. These conditions apply to gift and/or gourmet baskets which contain wine or champaigne only.
Additional Information
In the event of any goods being unavailable, we will substitute other goods of an equivalent or greater value. However, if substitutions are necessary or unavoidable then, we will contact you prior to delivery.
Delivery is not available on Sundays (or public non-floral holidays) without prior arrangements being made. Otherwise,all deliveries will be made Monday to Saturday during normal business hours only. Please consider this when placing your order. Our delivery team insists on acquiring a phone number for the recipient in order to ensure someone will be available at the delivery address to receive your floral gift (delivering to business addresses, where possible, often avoids this issue.
Specific timed deliveries are not possible, even with advanced notice. Our delivery team will contact the recipient prior to delivery.
Please note that for custom orders or gift/gourmet baskets to be delivered on the date you have requested you will need to place your order at least 1 working days (24 hours) before for delivery to Edmonton and St.Albet and at least 3-7 working days before for deliveries outside of Edmonton and St.Albert.
If you do not place your order within these minimum lead times, every effort will be made to deliver on your nominated date, however deliveries may be made up to 2 working days either side of your nominated date (durring floral holiday periods).
Christmas Deliveries: We guarantee delivery in time for Christmas for all orders to Edmonton and St.Albert received by Thursday, December 21st, 2012. For deliveries to other countries we need to recieve the orders by 11:00pm (Mountain Time), Monday, December 19th, 2012. For any orders placed after these dates, we will do our utmost to ensure delivery occurs by Monday, December, 24th, 2012, However, this can not be guaranteed. Cancellations or alterations to orders must be made within 24 hours of ordering.
***Should you have any further queries please call us during business hours at (780) 453-6296 or email us at [email protected]